Privacy Policy

Hari Om Textiles Crafting Quality Textiles Since 1985

Last Updated: November 2025

At Hari Om Textiles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.hariomtextiles.co.in or engage with our business services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or product inquiry
• Fill out contact forms on our website
• Subscribe to our newsletter or updates
• Communicate with us via email or phone
• Place orders or engage in business transactions

This information may include:

• Name and company name
• Email address
• Phone number
• Business address
• Product requirements and specifications
• Payment and billing information (for transactions)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2. How We Use Your Information

We use the collected information for various business purposes, including:

• To Process Inquiries and Orders: To respond to your product inquiries, quotation requests, and process orders efficiently
• To Provide Customer Service: To communicate with you regarding your requirements, answer questions, and provide support
• To Improve Our Services: To understand customer needs and enhance our product offerings and website functionality
• To Send Marketing Communications: To inform you about new products, services, industry updates, and promotional offers (with your consent)
• To Maintain Business Records: To keep accurate records of transactions, communications, and business relationships
• To Ensure Website Security: To monitor and prevent fraudulent activity and maintain the security of our website
• To Comply with Legal Obligations: To fulfill regulatory requirements and legal obligations

3. Information Sharing and Disclosure

Hari Om Textiles does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Website hosting and maintenance providers
• Payment processing companies
• Logistics and shipping partners
• Marketing and communication service providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If Hari Om Textiles is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

3.3 Legal Requirements

We may disclose your information when required by law, legal process, or government request, or to protect the rights, property, or safety of Hari Om Textiles, our customers, or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Encryption of sensitive data during transmission
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection practices

However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

5.1 Access and Correction

You have the right to access and update your personal information. You may contact us to review, correct, or update any information we hold about you.

5.2 Opt-Out

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly using the information provided below

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications.

5.3 Data Deletion

You may request deletion of your personal information, subject to legal and contractual obligations. We will retain certain information as required by law or for legitimate business purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how visitors use our website
• Improve website functionality and performance
• Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features and functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are intended for business-to-business purposes and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Hari Om Textiles operates primarily in India. If you are accessing our website or services from outside India, please be aware that your information may be transferred to, stored, and processed in India, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a revised "Last Updated" date
• Sending an email notification to registered users (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries as promptly as possible.

13. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Thank you for trusting Hari Om Textiles. We are dedicated to protecting your privacy while delivering exceptional textile solutions that meet your business needs.